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Customer Experience – The Key To Your Successful Business

14 August 2019

In order for your business to only survive, but thrive, you need customers. Creating a positive customer experience will build loyalty and significantly increase your revenue at little or no expense to you. So, what are the key attributes you need to succeed?

In this hands-on workshop you will discover what you can do to successfully build your loyal customer base and keep them coming back for more.

Throughout this session you will:

  • Discover the six most common customer expectations of any business and explore how to incorporate them into your own.
  • Understand the value of a customer – focused business
  • Create your own Customer Experience Strategy that will meet or exceed your customer’s expectations
Details:
 
When: Wednesday 14 August, 9.30am – 12.30pm
Where: Canberra Business Chamber, Level 3, 243 Northbourne Avenue, Lyneham
 

For registration and more information please visit here


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